• Location Abercynon
  • Published 22nd April 2021
  • Closing date 13th May 2021
  • Job Type Contract
  • Salary 29,236

Are you a forward-thinking housing professional who possesses skills in money advice or rent recovery?

If so, Moxie People have an exciting Rent Support Officer role for you!

Your future employer:

This is your chance to join Cynon Taf Community Housing, a family orientated Housing Association in Mountain Ash, that is renowned for putting their people and communities at the forefront of everything they do.

Your objective:

As the Rent Support Officer, you will play a vital role supporting some of the most vulnerable households in the South Wales valleys to live a life free from debt and remain in their homes.

What is on offer?

  • £28,000 per annum plus £103 per month car allowance (£1,236 p/annum)
  • A relaxed, supportive and flexible working environment
  • 12-month fixed term contract starting in May/June
  • Work a shortened 35-hour week, with a flexible working arrangements
  • Benefit from a whopping 29 days annual leave and bank holidays (rising incrementally to 34 plus 8 bank holidays after 5 years service)
  • Salary sacrifice scheme
  • Enhanced parental and family leave scheme
  • Child-care scheme

How you will contribute:

  • Focus on income maximisation across a patch of general needs properties, instilling a payment culture with tenants.
  • The Income Officer will provide a proactive, customer focused service to tenants by ensuring rent accounts are effectively managed using the Rent Sense system.
  • Establishing and building excellent relationships with tenants and having honest conversations around payment of rent.
  • Work closely with the internal Financial Inclusion Officer and external agencies to help maximise the tenants income and contribute positively towards their community.
  • Support and engage tenants throughout their tenancy with a focus on early identification and intervention, only ending with eviction as a last resort.

To be considered for this Rent Support Officer role, you must be able to demonstrate the following:

  • Proven experience in income recovery or money advice within the social housing or third sectors
  • Good knowledge of welfare reform, housing benefit, universal credit, and income recovery processes
  • Knowledge and understanding of the legal responsibilities and rights of landlords and tenants under housing and tenancy law
  • A valid full driving licence for a car and have the use of a car each working day

To find out more about Cynon Taf Community Housing and why it is such an amazing organisation to work for, check out their website here - https://www.cynon-taf.org.uk/a-registered-social-landlord-where-people-matter

If this Rent Support Officer opportunity catches your eye, then please express initial interest by sending an up-to-date CV detailing your relevant skills and experience to rich@moxiepeople.com.

If you would like more information before applying, contact Rich Thomas at Moxie People today on 02921 602 111 who will happily talk you through the company and role.

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