Refuge Manager

  • Location Merthyr Tydfil
  • Published 5th April 2025
  • Closing date 29th April 2025
  • Job Type Temporary
  • Salary £28,116

Are you an experienced Service Manager with knowledge of domestic violence support?

Have you managed an coordinated a third / charity sector project?

We are searching for a Refuge Manager (also known as a Project Manager) for 2 refuge services based in Merthyr Tydfil and Bridgend.

PLEASE NOTE: THIS IS AN INTERIM ROLE TO COVER FOR A MINIMUM OF 3 MONTHS - POSSIBLY LONGER

What are the basics?

  • Salary of £28,116 (£15.75 per hour)
  • 3 month temporary contract (may go on for longer).
  • Work for an amazing charity that supports women and children.
  • Make a real difference to victims and survivors of domestic violence and abuse.
  • Working hours are 9.30am to 5pm (these are the core hours).
  • Extra payments for on-call and out of hours work.
  • On-call is usually 1 in every 8 or 10 weeks (subject to change).
  • 25 days annual leave entitlement + 8 bank holidays.
  • Possible opportunities for on-going and permanent employment.

What will you do?

  • Oversee the service delivery of refuge accommodation in Bridgend and Merthyr Tydfil for women and children fleeing domestic abuse.
  • Direct line management of Support Workers and Support Assistants.
  • Attend internal and external partnership / safety meetings (MAPPA, MARAC etc.).
  • Work with other charities, services and partners.
  • Monitor service performance and outcomes.
  • Create reports and communicate information to senior management.
  • Deal with crisis situations and safeguarding issues.
  • Assist with the on-call rota and cover shifts during sickness / absence.
  • Attend out-of-ours during emergency situations.

What do we need?

  • Someone with experience of managing a service in the housing / domestic violence sector.
  • The ability to effectively manage difficult situations.
  • Excellent knowledge of VAWDASV.
  • An understanding of the effects of domestic abuse on women, children and families.
  • Good knowledge of housing service management.
  • Caring, compassionate, calm and non-judgemental.
  • Committed to making a real difference to peoples lives.
  • Knowledge of trauma informed practice, ACEs and PIE.
  • YOU MUST BE A DRIVER WITH ACCESS TO A VEHICLE
  • WE NEED SOMEONE WITH A LIVE DBS ON THE UPDATE SERVICE (children and adult workforce - enhanced)

If you believe you have the skills, knowledge, experience and drive to take on this role...contact Keeran @ Moxie People for an informal chat.

We look forward to hearing from you.

Location: Merthyr Tydfil and Bridgend

Type: Temporary (3 months minimum)

Job Title: Refuge Services Manager



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Keeran Williams

Talent Partner
keeran@moxiepeople.com
02921 602 111

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