Everything Social Housing

Hiring a Senior HR Role for Charity, Kaleidoscope

As specialists in charity and HR recruitment, Moxie People understand the unique challenges that recruiting within the third sector attract.

However, by leveraging our deep market knowledge and strategic recruitment approach, Moxie didn’t just solve Kaleidoscope's recruitment headache, we provided them with top, senior HR talent to propel their mission forward.

We always advertise ourselves, however the calibre of people we got through the door for us was pretty low. Previous agencies we had used for less senior roles didn’t feel suitable and we appreciated Moxie knowing the market in Wales, as this is something which is important to us.
Martin Blakebrough
CEO, Kaleidoscope
Moxie Rocks

Challenges

Kaleidoscope encountered several issues in their search for the right candidates:

  • Lack of Specialist Recruitment: Agencies operating outside of the charity sector, without specialised knowledge or a tailored HR talent pool, failed to deliver candidates with the necessary experience and alignment with Kaleidoscope’s values.
  • Budget Constraints: Decreased funding has led to budget cuts and limited internal recruitment resources restricting their ability to attract top-tier candidates directly through their own network, especially for senior roles.
  • Urgency: After two unsuccessful recruitment drives and the resignation of the Director of HR, the remaining team faced increased pressure to manage workloads and maintain service quality. The urgency to fill these critical positions became even more apparent as the organisation continued to undergo significant changes.
  • Hidden Costs: While often overlooked, internal recruitment campaigns can be costly for businesses. Expenses related to resources, advertising, and time, quickly accumulate behind the scenes. Although hiring an external recruitment partner might initially seem like a significant expense, partnering with Moxie is completely risk-free as you only incur a cost once you’ve found the perfect candidate.

Solution

Strategic Recruitment Partnership

We conducted a comprehensive market-wide consultation on salary expectations and initiated a benchmarking exercise, which revealed a significant disparity in Kaleidoscope’s offering. After reviewing the findings with Martin, he used this data to realign the salary structure with industry-specific standards.

Leveraging our extensive talent pool and deep expertise in HR and charity recruitment, we proactively identified and engaged candidates with the right mix of experience and values. Our targeted approach and strategic recommendations enabled us to provide Kaleidoscope with a diverse range of applicants, all of which were invited to interview. We then collaborated closely with the Director of HR, Emma, to ensure that only the most suitable candidates were shortlisted for interviews.

Emma (our previous HR team member) did a lot of the work with Moxie. She was very impressed… and she's not an easy person to impress which spoke volumes.
Martin Blakebrough
CEO, Kaleidoscope

Understanding the pressures that Kaleidoscope were under, missing an integral role within the business, and the risk of their service provisions being hampered, Moxie ensured a swift yet thorough recruitment process. Our dedicated HR recruitment team presented three well matched candidates to Kaleidoscope on a quick turnaround, minimising the time and resources spent on interviewing and pressure on the team.

As an expert in HR recruitment, its crucial to have a consistent and collaborative approach throughout the recruitment process. Not only does this align expectations, but it helps us to identify the perfect candidate for the organisation. In Kaleidoscope’s case, this is exactly what we did and it proved to be a huge success!
Lucy Curtis
Moxie's Senior HR Talent Partner

Results

The recruitment campaign led to two successful appointments:

  • Head of HR: Gareth, a senior CIPD candidate with like-for-like third-sector experience, was interviewed and appointed, ensuring Kaleidoscope had the HR leadership skills needed to achieve its strategic goals.

The successful partnership between Kaleidoscope and Moxie highlights the importance of specialist recruitment expertise in the charity sector. By understanding and addressing specific challenges, Moxie provided a solution that will have a lasting impact on Kaleidoscope’s operations and its service to the community.

We’ve shown how much can be achieved when the right people come together and it’s been great working with Kaleidoscope to help them keep pushing their mission forward.

Are you looking to replicate this success with your next HR vacancy?

Let’s discuss how Moxie can support your organisation in finding the right talent.

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