Case Studies

Third Sector Recruitment Success: Thrive DAS Case Study

From Brief to Offer in Just Four Weeks

Thrive DAS needed an experienced Housing Services Manager who not only understood the demands that come with working in a third sector organisation, but also had a strong understanding of the social housing landscape. But that was just one piece of the puzzle.

This was a part-time management position in a highly specialist area - and even more importantly, it required someone whose personal values matched Thrives mission of support people affected by domestic abuse.

Before Moxie stood in, the role has previously been with another housing-specific recruitment agency for a month, and Liz hadn’t seen a candidate with the right mix of experience and values worth pursuing.

That’s where we came in.

Our Recruitment Approach

We kicked things off the Moxie way - by listening. And listening well.

We took time to understand exactly what it was that Thrive was looking for, not just on paper, but in terms of team dynamics and organisation culture, and the kind of person Liz believed would thrive (pun intended) in the role.

Rich spent time to understand the specific needs of the role and the culture of the organisation to ensure that the candidates put forward were a good fit. By understanding Thrive’s challenges and opportunities a robust recruitment process was able to be undertaken.
Liz Downie
CEO, Thrive Domestic Abuse Services

Despite spinning a million plates, Liz made time for regular check-ins, gave us insight into their work, and shared her hopes of how this role would improve the services offered and help to shape Thrive’s future – this is the type of collaboration that really changes the trajectory of a recruitment campaign.

As specialists in the housing and third sector, we were able to offer deep market insights to inform every decision. We were honest about the size of the talent pool for part-time roles at this level, and we used that knowledge to shape a smart, focused campaign. We carefully filtered out candidates who didn’t align with Thrive’s values and targeted those with both the right mindset and skill set needed.

From Brief to Hire - in Just Four Weeks

Within just one month of registering the role, we’d helped Liz and Thrive to secure their ideal candidate – David, who brought the right mix of experience and deep understanding of the social housing and third sector

The result? A very happy Chief Executive, a huge weight lifted from her management team’s shoulders, and the future of the charity protected. Without this hire, Liz explained:

Had we not been able to fill this role with Moxie it would have put significant pressure on the management team by colleagues covering the role. In addition to this it would have restricted our potential growth opportunities.
Liz Downie
CEO, Thrive Domestic Abuse Services

Why It Worked

This campaign worked so well because we had what every great recruitment partnership needs:

  • Trust
  • Sector Knowledge
  • Open and honest conversation
  • Shared urgency
  • Value alignment
  • And a shared commitment to finding someone that could hit the ground running.

Liz told us how much she valued our quick response times, deep housing and third sector knowledge and honest approach – and we couldn’t have been prouder of the result.

We would highly recommend Moxie People as the recruitment partner of choice. By listening to the needs and challenges of the organisation, they helped us source the perfect candidate – not just someone who met the requirements of the role, but someone who truly fit our culture. Thank you!
Liz Downie
CEO, Thrive Domestic Abuse Services

Searching for Housing Recruitment Experts?

At Moxie People, we specialise in recruiting for housing and third sector organisations. Whether you’re hiring for a challenging, values-led role or simply want a recruitment partner who truly gets your mission - we’d love to hear from you.

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